Items that are in stock will ship within 1-3 business days from Monday through Friday. Please note that may vary by holidays. The logistics providers we transport are: USPS, UPS, and Fedex.
Once the package has been shipped out, we will notify you with a tracking number. Please access your tracking number by clicking the "View My Order" button within your confirmation email.
Free shipping on orders over $40.00.
Orders from $0 - $40.00 shipping fee: $5.99.
Once your order ships, you will receive an email with a tracking number, but sometimes due to weekend or holiday timings, shipment tracking will be available in 1-2 days.
If you do not receive the delivery email, please log in to check the order or email us.
Cancel / Change Order
If you need to cancel an order you have already placed, please email us with your order number or user name. Then we can find your order quickly.Order cancellations/changes must be made within 12 hours from order placement. We will do our best to accommodate your needs.
Freight & Customs Fee
We usually send it with USPS, UPS, and Fedex.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that we may ship orders to you in one or more packages, and customs fees may be charged when they arrive in your country/region.
It is the responsibility of the buyer to make sure that the shipping address entered is correct. So when the item is lost or returned back due to an incorrect shipping address. We are not responsible for it.
Delivery Time = 1-3 Days (Handling Time, Mon. - Sun.) + 7-11 Days (Transit Time , Mon. - Sun.)
We will do our best to speed up processing and shipping time, Please contact us immediately at if you have any questions.
No exchanges or returns will be made on orders that exceed the return policy timeframe of 30 days. Lookyno will not be responsible for loss or damage of return shipments. A tracking number must be provided for all returns/exchanges. Items must be returned in original packaging with instructions and all accessories. Return address will be provided by customer service specialist.
How long does a return take to process?
Once your return is received in our warehouse, it will be processed within 3-5 business days. Paid Return Postage is paid by the customer.
Refunds typically reflect in your account within 5-10 business days after your return is processed.
How long will it take for a refund to reflect on my payment method?
Your refund will reflect in your account within 5-10 business days. Additional time may be required depending on your banking institution.
Exchange Information and Exceptions to our Return Policy
Returns not meeting our return requirements may result in the loss of a refund or replacement.
Defective Item Return or Exchange Information
Items received damaged or defective can be exchanged or returned by contacting our Customer Support Team. A refund will be issued to your original form of payment for the full purchase price (excluding discounts, shipping and handling charges, and any separate fees). We must be provided back with a tracking number for the return.
If you wish to return the item, you can contact customs and request for the item be returned and we must be provided back with a tracking number. After we receive the item back in our warehouse, we can issue a refund, minus the initial and return costs of shipping.
Returning an Item due to Customer Refusal of Delivery
Customer refusals after the item have been fulfilled and it is with the carrier, will be partially refunded after shipping charges for initial delivery and shipping item return charges are deducted from the original purchase amount.
My order was delivered to the wrong address.
Please contact our customer support team to adjust your delivery address details via email@example.com Mon - Fri 9:00 AM to 5:00 PM. Please keep in mind orders that have been marked shipped we are not able to edit/modify/cancel once they have been shipped out.
Return and exchange conditions:
All order issues must be reported to us within 30 days of delivery. Unless the product description says otherwise you can return any item purchased through lookyno within 30 days of delivery. After your return request is approved, you retrieve the email from the customer service representative, which will tell you our return address.
Items returned are fully refundable as long as the items are returned in the condition they were delivered in. Depending on the condition that the item is received. lookyno reserves the right to issue a partial refund or return the item back to you and not issue a refund for the purchase.
Defective items or items shipped in error are returnable with shipping on us! We will always do our best to provide exchanges or replacements when requested, but due to the deep discounts we offer, we cannot guarantee that inventory will be available.
You can email us at firstname.lastname@example.org to submit your request!
Once returns are received they will be inspected and processed within 3-5 business days. When your return processing is complete we will issue your refund back to your original payment method. Refunds generally process within 5-7 business days depending on your bank or financial institution. For more information, please contact our customer service for help at email@example.com.
- Upper: PU
- Sole: Rubber
- Back Heel: 11cm
- Attention pls: If your foot is chubby, we recommend choosing a larger size, thanks.
Items measured by hand, it would be 2-3cm difference.
- We work directly with premium strength manufacturers around the world to ensure our customers can get the best quality products at the best price.
- We have a quality control department which helps us to keep our promise!
- Excellent customer service, allowing you to get support and help quickly.
- Trusted: Over the past few years, LookYno Official Store has gained the trust of more than 13000 customers, and 100% customer satisfaction is our unremitting pursuit.
- 30-Day Wear Test: We believe 100% in our products. This is why we offer a 30-Day Wear Test Guarantee where you can test the shoes and decide for yourself.
Free Fast Shipping Service
Free shipping on orders over $40 & Fast delivery
24H Customer Service
Email us at firstname.lastname@example.org
Support multiple secure payment methods
30 Days Money Back Guarantee
We offer a 30-day money back guarantee! We fully stand behind our product and believe we have the best product in the industry. We want to give you a full 2 months to try out our product, and if you don't like it 100%, you can contact us and we'll find a solution.
The feet are the foundation of the entire human body. They support your body from the ground up.
The plantar fascia muscle is a long band of muscle tissue and ligaments that stretches all the way from your heel bone to the front of your foot. This supports the arch and bone structure of the foot. When inflamed, this causes a variety of issues in the foot such as Plantar Fasciitis, and Heel Pain.
Orthopedic shoes help align a patient's feet and off-load areas of increased stress (like a collapsed arch, an arthritic joint, or a diabetic ulcer or callus).
People of all ages wear orthopedic shoes. They are also popular among people without foot problems because they are specifically designed to support the foot, ankle, and leg‘s structure and mechanics and strengthen important muscles.